The process of setting up your laptop depends on whether your organization has opted for a pre-configured device or not.
Pre-configured Laptops
If you have received a pre-configured laptop and are based in the UK, EU or USA, you should have received an email with your laptop's password. If that's the case, your laptop should already be set up and ready for use.
For those outside of these regions, a member of our IT team will contact you within 48 hours of the laptop's delivery to assist you in setting up your device. The setup process usually takes about 15 minutes.
Non-Configured Laptops
If your organisation has not opted for a pre-configured device, you will need to check with your new manager or your organisation's IT team for guidance on which email address to set your device up with and information on which software to install. Using your work email address, please follow the instructions prompted by the device's operating system.
If you have any questions about setting up your device, please contact Hofy support via email to support@hofy.com or via the live webchat feature, if logged into the Hofy platform.