Workmotion and Hofy have partnered to enable clients to rent, send, and manage equipment for their remote team members across the world!
Placing an order
Once has been placed through the Workmotion platform and the contract created, Hofy will then receive and process the order on our side. For more information on adding items in your basket and placing orders, please visit the Workmotion's documentation in their help centre.
When to contact Hofy Support
Hofy will handle the logistics of any deliveries or collections. Please contact us at support@hofy.com if you need any assistance with the following areas:
- updates to deliveries and changing delivery details such as addresses
- general help with deliveries and delivery timeframes
- reporting missing, damaged or lost items
- replacements of faulty items and complimentary loaner laptops
When to contact Workmotion Support
Please reach out to Workmotion Support support@workmotion.com where a member of Workmotion's Support team will be able to assist you with your queries such as:
- issues with contract creation
- requesting a collection
- cancelling a delivered order or amending a contract
- payment related queries
- queries regarding contracts, cancellations costs and early contract terminations
Which Hofy services are not included for customers through the Workmotion partnership?
Please note that the following services are not available through the Workmotion partnership:
- redistributions within customs region
- discounted contract cancellations
- equipment purchase
- add on Hofy IT services such as MDM (mobile device management), device pre-configuration and off-catalogue order requests
If you are interested in any of these services mentioned above, please use our form to book a demo with one of our Account Executives on hofy.com
In the event you sign up to Hofy services directly, your previous Workmotion contracts will not be migrated and will be subject to Workmotion's terms of service. Please contact Workmotion Support for more information on terms of service.